Contact & Support
Last updated August 2026
One inbox, answered by the person who builds the product. Expect a reply within two business days.
Email us
Include the email address on your account so we can find you quickly. For billing issues, your Lemon Squeezy order number speeds things up a lot.
What we can help with
- Account access, sign-in, and password problems.
- Billing, cancellations, and refunds within the 14-day window.
- Data export or account deletion requests.
- Rate model feedback — if a benchmark looks wrong for your niche, tell us.
Security reports
Found a vulnerability? Email the same address with "SECURITY" in the subject and please give us a reasonable window to fix it before disclosing publicly.